Coronavirus is changing everyone’s behavior. Our establishment has strengthened preventions for your and the team’s safety.
The hotel reception is open from 7:30 to 13:00 and from 17:30 to 23:00. If you need to arrive outside these hours, if possible, please let us know your arrival time.
Everyone had to wear a mask in the hotel. A distance of 1m is recommended and hydroalcoholic gel dispensers are available on the ground floor and on each floor.
To limit the risk of contamination, we will only intervene in your room in exceptional cases. Please let us know your need for clean linen in the morning.
As far as possible, you will let us know your breakfast time between 7:30 am and 10:00 am in order to avoid congestion in the dining room. Breakfast will be served to you at the table, the choice proposed on a document given to you upon your arrival.
For the moment, in view of the crowds in Lourdes, our restaurant is closed. However, we can recommend a few restaurants in the surrounding area.
Finally, additional hygiene measures have been put in place. Here are a few examples:
The housekeeping staff not only cleans but also disinfects the rooms after each guest. Rooms are only re-let 24 hours after the last guest has left.
All "high contact" areas are now treated daily with a powerful additional disinfectant (public door handles, etc.).
Hand disinfectant is available in all common areas for your use.
Staff has been trained to prevent the spread of coronavirus. And we will continue to ensure that hygiene and cleanliness remain a top priority in all facets of our operations.
Don't hesitate to ask us questions - we will answer them carefully.
We thank you for your kindness and loyalty. With all our sympathy,